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What a fully systematized small business looks like at 20 people

What a fully systematized small business looks like at 20 people

Operations & Automation

At 20 people, informal systems reliably break, but the gap between chaotic and smooth is almost always just 5 to 8 well-designed processes....

3 hidden costs of a plugin-heavy site that make custom development look cheap by year 3

Custom Development

3 hidden costs of a plugin-heavy site that make custom development look cheap by year 3

Across 12-plugin WooCommerce and Joomla stacks, recurring license escalations, unbudgeted security patch hours, and a single compatibility break can p...

How to introduce automation to your team without creating fear or resistance

Operations & Automation

How to introduce automation to your team without creating fear or resistance

Teams that help design their first automation are running it within weeks; teams that are handed one are still arguing about it three months later....

How a custom web application ties your website, your inventory, and your back office together

Custom Development

How a custom web application ties your website, your inventory, and your back office together

A parts distributor cut weekly reconciliation from 14 hours to under 2 and reduced invoice errors from 6% to under 0.5% by building a custom web appli...

3 automation projects that paid for themselves in under 60 days

Operations & Automation

3 automation projects that paid for themselves in under 60 days

The automation projects that recoup their cost in under 60 days share three narrow traits, and recognising them before you build is what separates a q...

What to do when a critical process breaks and no one knows the steps

Operations & Automation

What to do when a critical process breaks and no one knows the steps

Undocumented processes fail on a predictable schedule: the 48 hours after a break reveal exactly which routines you actually own, and a five-step post...

4 VirtueMart limits that push growing stores toward a custom component

Custom Development

4 VirtueMart limits that push growing stores toward a custom component

A plumbing distributor lost 312 hours a year correcting what VirtueMart's extension stack got wrong before a single custom Joomla component replaced a...

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