Best when one process is clearly the worst offender and you want a tight diagnosis you can act on.
Best when 2-3 processes share data and you want them diagnosed as a single connected workflow.
Best when you want a full read on the operational backbone — 4 to 5 connected workflows, sequenced for delivery.
Discovery review. We read your processes against our procedure-test-monitor framework before we write anything down.
Per-process diagnosis. What goes wrong today, why, and what we would code to fix it.
Phased build quote. A staged plan with weeks and price per phase. Not a vague estimate — a real quote you can act on.
Executive summary. One page your CFO/owner can read in 5 minutes and decide.
Quote is yours unconditionally. Build with us or take the report to anyone — audit fee buys the diagnosis, not the relationship.
Pick Spot, Connected, or Operations — sized by how many processes you want diagnosed (1 / 2-3 / 4-5).
The order wizard collects your business basics and the processes you want audited. We start the moment payment clears.
3, 5, or 7 business days depending on tier. Two engineers and one operator review your processes against our delivery framework.
You receive a structured PDF inside your service order: per-process diagnosis, recommended automation, and a phased build quote with timeline and price.
All conversation happens in your service-order message thread. Ask questions, refine scope, approve phases. No emails, no calls.
Approved phases become invoices on the same service order. You only pay the next phase if the last one passed acceptance.
Admin (read-only is fine) access to the systems involved in the processes you want diagnosed.
30 minutes of a process owner's time per process — we may follow up via the service-order message thread.
A defined success metric: hours saved, errors avoided, or revenue moved.
Spot Audit ($249) when one process is the obvious bottleneck. Lead routing, invoice reminders, an approval chain.
Connected Audit ($499) when 2-3 processes share data — quote-to-cash, customer onboarding, inventory + reorder.
Operations Audit ($799) when you want a system-wide read on 4-5 connected workflows. Best for businesses preparing for scale.
Not sure? Pick the smaller tier and we'll re-quote in your service order if scope grows during audit.
3 business days for Spot, 5 for Connected, 7 for Operations — from the moment payment clears.
No. The audit is a separate, non-refundable product. You pay for the diagnosis, the structured quote, and the recommended sequence — whether you build with us or not. The build is then quoted in phases on the same service order.
By replying in your service-order message thread. All communication after audit delivery happens there — no email, no phone calls. Once you approve, we add billing phases to the same ticket and the build starts on the agreed phase schedule.
Perfectly fine — that's why we structured it this way. The PDF is yours unconditionally. Take it to any vendor or keep it internal.
Phased. Each phase is its own invoice on your service order. Most first-build engagements land between $4,000 and $18,000 in total, depending on scope. You only pay the next phase if the last one passed our coded acceptance test.
We build on CI4 (PHP) because it is what we are fastest at. If your build requires a different stack, the audit will say so and recommend a vendor; we will not pretend the work fits us.