FW Real Estate – Documentation

Search Not Working

Most search problems fall into one of three areas: the search form not redirecting visitors to the right page, filters that appear but do not narrow results, and Saved Searches notifications that are never sent.

Search Module Not Redirecting to the Properties Page

When you place the search module — the FW Real Estate — Module block with the key search, or the shortcode [fwre_module key="search"] — on a page, submitting the form should send the visitor to the page that holds the main property listing. This redirect only fires when the search module and the listing are on different pages.

If the redirect is not happening, check the following:

• Confirm that the search module and the property listing shortcode are on two separate pages. If both are on the same page, no redirect occurs — the form simply filters the listing in place on that page.
• If you need the search to appear somewhere like a home page or sidebar, place the module block or shortcode there and leave the listing on its own dedicated page. The module will then automatically redirect to that listing page when a visitor submits a search.

Filters Not Narrowing Results

Each search field in the module has a corresponding display setting. If a filter appears in the form but has no effect, or if a filter you expect to see is missing entirely, check the Search Fields Display settings for the module:

• Each field (Price, Bedrooms, Bathrooms, Property Type, and so on) must be enabled — set to 1 or switched on — to appear in the Default layout.
• Note that the Minimal and Banner layouts deliberately ignore the field display settings. If you need your field configuration to take effect, switch the module to the Default layout.
• Some fields only appear when a specific add-on is active. For example, the Amenities field requires the Property Fields add-on, Agent requires the Agents add-on, and the Save Search button requires the Saved Searches add-on. If a field is missing and the setting is enabled, verify the relevant add-on is installed and active in FW Real Estate → Add-ons.

Saved Searches Notifications Not Sending

If visitors are saving searches but never receiving email notifications when matching properties are published or prices change, the most common cause is the scheduled job (cron) not running.

• Saved Search emails are sent by a scheduled background job, not immediately when a property is saved or updated. If the cron URL is not being called, no emails will ever be sent — even though searches are being stored correctly.
• On WordPress, the cron relies on site traffic triggering it, or on a real system cron calling the cron URL directly. Verify that the cron URL is being reached regularly.
• Check that both the New-match email and Price-change email settings are enabled in Configuration → Add-ons → Saved Searches.
• If notifications were working and have stopped, confirm the Saved Searches add-on is still enabled in FW Real Estate → Add-ons. Disabling it removes the Save Search button and pauses all notifications until it is re-enabled.